— what's new.
The changelog.
Every meaningful improvement, dated and described in plain English. Subscribe to the email for new entries (one a fortnight at most).
You can now sign up direct — the call's still there if you want it
Workhand is now self-serve. Visit workhand.co.uk/sign-up, pay, and you're in the 12-step onboarding wizard inside a minute. The 30-min call with Felix is still available — just optional. Most customers set up themselves in about 15 minutes; if you'd rather have a walkthrough first, the booking link is on every page. Either path lands you in the same supervised-onboarding model: Felix watches your AI for the first 30 days regardless.
Customer dashboard reads cleaner
Smoothed three rough edges on the customer dashboard: the page now scrolls as one (no more competing sidebar and main scrollbars), the sidebar surface fills the full height of the viewport instead of clipping when the navigation runs long, and the placeholder "skeleton · no live data" label in the top bar is gone. Surfaces that don't have data yet now show proper empty states instead.
Marketing pages render proper rich-snippet previews
When you share a Workhand link in WhatsApp, iMessage, or Slack, the preview now reflects the real page — pricing shows the £299/£219 offer shape, the about page surfaces the founder, and how-it-works reads as a six-step guide. Search engines render the same structured data, so Workhand surfaces cleanly when someone searches.
A proper marketing site, not a holding splash
Workhand.co.uk now has a full set of public pages — home, pricing, how-it-works, about, FAQ, contact — all in the brand voice and all pointing at the same single CTA: book a 30-min call with Felix. The holding splash that lived at the homepage is gone.
A public help centre at /help
The most-asked questions about Workhand are now answered on a public help page — no sign-in needed. Topics include what Workhand actually does, how signup works, what flagging a reply does, what cancellation looks like. New articles land here as customer questions come in.
A status page at /status
Workhand now has a public status surface that confirms internal monitoring is running, points at the changelog for incident posts, and gives a direct email path during active incidents. The per-vendor uptime grid lands in V1.1; this is the placeholder until then.
Standard pricing now £299; founding cohort £219
We've adjusted Workhand's pricing. Standard is now £299/month (down from £399). The founding-cohort rate, locked for the first 12 months for the first 25 customers, is now £219/month. 1,500 voice minutes a month, no tiers, no upsells — same shape as before.
Connect your Google Calendar from settings
On /client/settings/channels you can now connect a Google Calendar separately from Gmail — useful if you keep a shared booking calendar on a different Google account. Workhand will read availability and place bookings on the connected calendar; edits you make calendar-side sync back.
See enquiries, bookings, invoices, and reviews in one view
A new pipeline page at /client/pipeline shows where every active customer relationship sits — enquiry, booked, invoiced, paid, reviewed. Click any row for the underlying interaction or booking. Replaces a lot of tab-switching between inbox, calendar, and billing.
Cancel a booking from the dashboard
On any booking detail page you can now cancel with a short reason. Workhand records the cancellation; we mirror it to Google Calendar and let the contact know. Reschedules still go through Google Calendar (the sync runs that way around) — cancellation was the missing piece.
Flag any reply Workhand sends
Every Workhand-sent reply on your inbox now has a small flag-this affordance. If a reply doesn't read right — wrong tone, missing context, said something you'd never say — flag it with a short reason. The flag goes into our prompt-iteration queue so the same mistake doesn't repeat.
Mark a contact as do-not-contact
On any inbox thread, you can now toggle the contact to do-not-contact. Workhand stops outbound to that contact while the flag is on; the audit log records who set it and when. Same toggle clears the flag.
See what Workhand has queued to send
Anywhere you'd see a contact's recent activity — your home page, the inbox thread for a contact — Workhand now shows what's queued to send next. Invoice chases, review requests, follow-ups. You see it before it fires.