The changelog.
Every meaningful improvement, dated and described in plain English. Subscribe to the email for new entries (one a fortnight at most).
How-it-works now demonstrates the supervision step, live
Stage 3 of onboarding (Days 9-13, supervised live) is where every AI reply still goes through a real person before it reaches your customer. The /how-it-works page used to only describe this step. It now hosts a live, interactive demo of the supervision interface itself: a customer message on one side, the AI-drafted reply typing out on the other, and the three buttons (Approve, Edit, Reject) the reviewer actually presses. Three realistic scenarios (a quote request, a cancellation, a negative review) cycle through with a press of a different button each time, so you can watch how each decision plays out. Sits in the dark Section between Stage 3 and Stage 4. The 'One promise' box on the same page has also been rebuilt with a fully bordered callout instead of a side-stripe, matching the rest of the site.
Security page now shows how your data actually moves
The security page used to lead with a tidy grid of six identical cards listing what we do. That grid is gone. In its place, an animated lifecycle diagram that traces a request from your input, through encrypted transit, into the database with row-level isolation, and out to a tamper-evident audit log. The six principles still live on the page, but as numbered editorial paragraphs underneath, so the diagram does the heavy lifting and the words explain. Incident-response promises (P0, P1, P2) also got the box treatment, fully bordered, so they read as commitments rather than dashboard chips.
Pricing page now shows your real overage cost, live
The fair-use section on /pricing has a working calculator now. Drag the slider to your expected monthly call volume and the bar chart redraws on the fly, you can see exactly when you'd cross the 1,500 included minutes and what a busy month would actually cost. Voice clones and extra phone numbers sit underneath as numbered prose instead of a row of look-alike cards. Same prices; the page now lets you check the maths yourself.
Homepage workflow animation waits for you to look at it
The three-step call-to-booking demo on the homepage no longer loops perpetually in the background. It now waits until you scroll it into view, plays one clean cycle, and ends in a steady state. A small replay button below the workflow lets you re-watch the sequence whenever you want. The yellow data packet that travels between the cards has also lost its decorative glow, same motion, cleaner edges.
Homepage dashboard preview now plays once, on demand
The animated dashboard mock on the homepage used to loop forever. It now waits until you scroll it into view, plays one cycle, and settles. A small replay control sits underneath if you want to watch it again. Same demo, less visual noise.
About page reads like an essay, not a pitch deck
The /about page no longer leans on identical three-column principle cards or a side-stripe footnote box. The three things we won't budge on now read as numbered editorial prose, and the closing notes sit inside the same bordered callout we use everywhere else. Same founder story underneath; the page now carries it the way a page should.
Homepage now leads with editorial prose
We've reworked the homepage to lead with what Workhand does instead of feature cards. The £30bn stat is gone. We've restructured how-it-works as numbered editorial prose, replaced bad-options with direct competitor comparisons, and tightened the navigation. Same product underneath; the homepage now reads like a real publication instead of a startup landing page.
Launch day · hardening pass
Final pre-launch sweep across the customer-facing surface. The contact form now sends directly through us rather than opening your email client, same reply guarantee, just one less click. Errors anywhere in the dashboard now render in the brand frame rather than the browser default. Sign-in, billing, and webhook receivers all run with hardened production-secret enforcement so a misconfigured deploy fails cleanly rather than silently accepting unauthenticated traffic. Public endpoints have per-IP rate limits to keep things responsive when traffic spikes. The /api/health endpoint now reports which vendor integrations are configured on the deploy, no secrets exposed, useful when something somewhere isn't firing.
See the product, not just the words
The homepage now shows you what you'll actually log in to, a live operator dashboard mock with calls, emails, and bookings landing in real time. The how-it-works page maps your first 30 days as a visual timeline instead of a wall of text. There's a new /security page with our six security principles, the eight services that ever touch your data, and exactly what we promise during an incident. The founding-cohort counter is live on every CTA so you can see seats left before you click. Same product underneath; you can now see it.
New look · same Workhand
Workhand has a new visual identity, the Crew of Three mark, safety-yellow accent, brutal black-on-paper typography in Inter Tight. Same product underneath; the chrome around it is sharper. Our voice tightened up too: shorter sentences, specific numbers, fewer adjectives, plain-English everywhere. Nothing changes for live customers, your dashboard, your AI, your calls and emails all carry on as before. The new look lands across the marketing site, sign-up flow, and customer dashboard from today.
You can now sign up direct, the call's still there if you want it
Workhand is now self-serve. Visit workhand.co.uk/sign-up, pay, and you're in the 12-step onboarding wizard inside a minute. The 30-min call with Felix is still available, just optional. Most customers set up themselves in about 15 minutes; if you'd rather have a walkthrough first, the booking link is on every page. Either path lands you in the same supervised-onboarding model: a real person watches your AI for the first 30 days regardless.
Customer dashboard reads cleaner
Smoothed three rough edges on the customer dashboard: the page now scrolls as one (no more competing sidebar and main scrollbars), the sidebar surface fills the full height of the viewport instead of clipping when the navigation runs long, and the placeholder "skeleton · no live data" label in the top bar is gone. Surfaces that don't have data yet now show proper empty states instead.
Marketing pages render proper rich-snippet previews
When you share a Workhand link in WhatsApp, iMessage, or Slack, the preview now reflects the real page, pricing shows the £299/£219 offer shape, the about page surfaces the founder, and how-it-works reads as a six-step guide. Search engines render the same structured data, so Workhand surfaces cleanly when someone searches.
A proper marketing site, not a holding splash
Workhand.co.uk now has a full set of public pages, home, pricing, how-it-works, about, FAQ, contact, all in the brand voice and all pointing at the same single CTA: book a 30-min call with Felix. The holding splash that lived at the homepage is gone.
A public help centre at /help
The most-asked questions about Workhand are now answered on a public help page, no sign-in needed. Topics include what Workhand actually does, how signup works, what flagging a reply does, what cancellation looks like. New articles land here as customer questions come in.
A status page at /status
Workhand now has a public status surface that confirms internal monitoring is running, points at the changelog for incident posts, and gives a direct email path during active incidents. The per-vendor uptime grid lands in V1.1; this is the placeholder until then.
Standard pricing now £299; founding cohort £219
We've adjusted Workhand's pricing. Standard is now £299/month (down from £399). The founding-cohort rate, locked for the first 12 months for the first 25 customers, is now £219/month. 1,500 voice minutes a month, no tiers, no upsells, same shape as before.
Connect your Google Calendar from settings
On /client/settings/channels you can now connect a Google Calendar separately from Gmail, useful if you keep a shared booking calendar on a different Google account. Workhand will read availability and place bookings on the connected calendar; edits you make calendar-side sync back.
See enquiries, bookings, invoices, and reviews in one view
A new pipeline page at /client/pipeline shows where every active customer relationship sits, enquiry, booked, invoiced, paid, reviewed. Click any row for the underlying interaction or booking. Replaces a lot of tab-switching between inbox, calendar, and billing.
Cancel a booking from the dashboard
On any booking detail page you can now cancel with a short reason. Workhand records the cancellation; we mirror it to Google Calendar and let the contact know. Reschedules still go through Google Calendar (the sync runs that way around), cancellation was the missing piece.
Flag any reply Workhand sends
Every Workhand-sent reply on your inbox now has a small flag-this affordance. If a reply doesn't read right, wrong tone, missing context, said something you'd never say, flag it with a short reason. The flag goes into our prompt-iteration queue so the same mistake doesn't repeat.
Mark a contact as do-not-contact
On any inbox thread, you can now toggle the contact to do-not-contact. Workhand stops outbound to that contact while the flag is on; the audit log records who set it and when. Same toggle clears the flag.
See what Workhand has queued to send
Anywhere you'd see a contact's recent activity, your home page, the inbox thread for a contact, Workhand now shows what's queued to send next. Invoice chases, review requests, follow-ups. You see it before it fires.