One price. No surprises.
£299/month for the whole back-office. Voice, email, SMS, reviews, dashboard, audit log, 30 days of human supervision, all in. No volume tiers. No premium-support upsells. No starter limits.
Workhand.
or £3157.44/year (save 12%)
- UK landline · 1,500 voice minutes / month
- Email replies · multi-thread · full context
- SMS reminders · reschedules · cancellations
- Google review monitoring & responses
- 30-day human-supervised onboarding · every reply reviewed by hand
- Audit trail · prompt-versioned · exportable
- Customer dashboard · web + mobile
- Knowledge base in plain markdown · you edit, instant deploy
- No long contracts · monthly rolling · no exit fees
Monthly rolling · cancel any time · no auto-renewal trick · all data exportable any time
Honest about what costs more.
Most customers don't go over. If you do, here's what extra usage costs, and how we warn you before you hit it.
£309
per month
Most customers stay well inside 1,500 minutes. Heavy phone-work (callouts, bookings, follow-ups) lands around 600 to 900. Seasonal businesses can spike to 1,200+ in peak months. We project month-end use on your dashboard from day 5, so no surprises.
£200 one-off
Use your own voice for the AI. 30-second sample, 1 to 2 day turnaround. Optional, most stick with the shortlist of UK voices included.
£15 / number / mo
If you run multiple lines (branch offices, separate booking lines) you can add additional UK numbers at £15/month each.
The money stuff, plainly.
What counts as a voice minute?
Inbound and outbound call duration combined, measured by Twilio. Hold time, voicemail playback, and the AI's speaking time all count. Average customer uses 200-400 minutes/month, well below the 1,500 included. Most never see overage.
Can a busy month cost a fortune?
No. You set a monthly overage cap (e.g. "stop at £50 over"). At the cap, voice answering switches to take-a-message mode for the rest of the month. No surprise £500 bill.
What if I cancel?
Cancel any time in your dashboard or by emailing felix@workhand.co.uk. Service runs to end of paid period. Data exported on request, deleted permanently 30 days after. No early termination fees. No “are you sure?” interception.
Is the price inclusive of VAT?
Currently exclusive. Workhand isn't VAT-registered yet, so you won't be charged VAT on top. If we register, the price stays the same inclusive of VAT (we absorb the change for existing customers, not pass it through).
More questions on the full FAQ.
Run your business. Not the admin.
Most customers complete setup in 15 minutes. Monthly rolling. Cancel any time, ends at the close of your current month, your data exports cleanly.